Wearing Sesh – Terms and Conditions

Last updated June 18, 2024

Welcome to Wearing Sesh! These terms and conditions outline the rules and regulations for the use of Wearing Sesh’s Website, Products, and Services. By accessing this website, purchasing our products, or using our services, we assume you accept these terms and conditions in full.

1. General
   1. These terms and conditions (“Terms”) apply to the use of all products, services, and websites operated by Wearing Sesh (“we,” “us,” “our”).
   2. By accessing our website, purchasing our products, or using our services, you agree to comply with these Terms.
   3. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website, products, or services following any changes constitutes acceptance of those changes.

1. Use of our website
   When you use this website and place orders through it, you agree to:
   1. Use this website to make enquiries and legally valid orders only.
   2. Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorised to cancel it and inform the competent authorities.
   3. Provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary
   4.   If you do not provide us with all the information we need, you cannot place your order

After you place an order you will receive Confirmation mail/Message (Order Confirmation) and (Shipping Confirmation)

1. Intellectual Property Rights
   1. Unless otherwise stated, Wearing Sesh and/or its licensors own the intellectual property rights for all material on Wearing Sesh. All intellectual property rights are reserved.
   2. You must not:
      1. Republish material from https://wearingsesh.com
      2. Sell, rent, or sub-license material from https://wearingsesh.com
      3. Reproduce, duplicate, or copy material from https://wearingsesh.com
      4. Redistribute content from Wearing Sesh (unless content is specifically made for redistribution).
2. User Comments and Content
   1. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material, and data (“Comments”). Wearing Sesh does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Wearing Sesh, its agents, or affiliates rather reflect the view and opinion of the person who posts such a view or opinion.
   2. Wearing Sesh reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive, or otherwise in breach of these Terms.
   3. You warrant and represent that:
      1. You have the right and necessary licenses to post Comments on our website.
      2. The Comments do not infringe any third-party intellectual property rights, including copyrights, patents, or trademarks.
      3. The Comments are not defamatory, offensive, or unlawful, nor do they invade privacy.
      4. The Comments will not be used for soliciting business, promoting commercial activities, or engaging in unlawful activities.
   4. You hereby grant to Wearing Sesh a non-exclusive royalty-free license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.
3. Product Purchases
   1. Availability and Substitutions:
      1. All orders placed through Wearing Sesh are subject to product availability. In the event of supply difficulties or if stock is no longer available, we reserve the right to inform you about substitute products of equivalent or higher quality and value. Should you decide not to accept a substitute product, we will refund any monies you have paid.
   2. Product Descriptions:
      1. We endeavor to accurately represent the products featured on our website, particularly through images and color descriptions. However, we cannot guarantee that your device’s display will accurately reflect the true color of our products.
   3. Order Processing:
      1. We commit to processing all orders to the best of our ability. However, under exceptional circumstances, we reserve the right to decline an order even after sending an Order Confirmation. We may, without prior notice, remove any product from the website or make changes to materials or content, and we will not be liable for any changes or discontinuation that may affect outstanding orders.
   4. General Provisions:
      1. By placing an order at Wearing Sesh, you agree to provide accurate and complete information necessary for the processing of your orders. Failure to provide complete information may result in the cancellation of your order.
      2. Upon placing an order, you will receive an Order Confirmation via email or message, followed by a Shipping Confirmation upon dispatch of your products.

Wearing Sesh reserves the right to modify, suspend, or discontinue any product or service at any time without notice or liability. Your continued use of our website, products, or services following any amendments signifies your acceptance of these changes.

1. Pricing and Payments
   1. All prices listed on our website are subject to change without notice. The price you pay will be the price displayed at the time of your purchase. Prices exclude Goods and Services Tax (GST), duties, cesses, and delivery charges.
   2. We strive to ensure that all prices on our website are accurate. However, if we discover an error in the price of the products you have ordered, we will inform you as soon as possible and offer the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, we will treat the order as canceled, and you will receive a full refund.
   3. We are not obliged to provide the product at the incorrect lower price (even after sending the Shipping Confirmation) if the pricing error is obvious and could reasonably have been recognized by you as a mispricing.
   4. Payments can be made using credit cards, debit cards, UPI, or other specified payment methods on our website.
2. Shipping and Delivery:
   1. Shipping costs and estimated delivery times are provided at checkout. Delivery time estimates start from the date of shipping, rather than the date of order.
   2. We endeavor to dispatch the Product(s) by the date indicated in the Delivery Confirmation. If no delivery date is specified, we aim to deliver within a maximum period of 30 days from the date of Order Confirmation. However, delivery may be delayed due to unforeseen circumstances or the location of the delivery zone.
   3. Delivery is deemed complete when you or a third party indicated by you takes physical possession of the goods, evidenced by the signing of the receipt at the delivery address provided.
   4. Wearing Sesh is not responsible for any customs and taxes applied to your order. All such fees incurred during or after shipping are the responsibility of the customer.
   5. We offer delivery within India. International shipping, if available, is subject to additional fees and extended delivery times.
3. Returns and Refunds
   1. We accept returns within 30 days of delivery. The product must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
   2. To initiate a return, contact us at support@wearingsesh.com with your order number and details about the product you wish to return along with the reason to return and a video of the product received.
   3. Refunds will be issued to the original payment method within 14 days of receiving the returned item and to the provided source account in case of cash on delivery methods.
4. Limitation of Liability
   1. Wearing Sesh will not be liable for any damages that arise out of or relate to the use of (or inability to use) the website or any products purchased from the website.
   2. In no event shall Wearing Sesh, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort, or otherwise, and Wearing Sesh, including its officers, directors, and employees, shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Website.
5. Governing Law
   1. These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
   2. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Jaipur, India.
6. Contact Information
   1. If you have any questions about these Terms, please contact us at:

Wearing Sesh
Email: support@wearingsesh.com

1. Fraud Prevention Measures
   1. At Wearing Sesh, we prioritize the security of our customers. We reserve the right to refuse returns suspected of being fraudulent or in violation of our return policy. Rest assured, all returned products undergo a thorough inspection to verify their condition and authenticity. We take any fraudulent attempts to return products seriously and will promptly report such instances to the relevant authorities.
2. Modification of Terms and Conditions
   1. Wearing Sesh may modify or update these Terms and Conditions at any time without prior notice. However, we assure you that any changes made will always be in your best interest, aiming to improve your experience and protect both parties.
3. Customer Satisfaction Guarantee
   1. At Wearing Sesh, your satisfaction is our top priority. We are committed to promptly and fairly resolving any issues or concerns you may have regarding returns. We strive to ensure that your experience with us is smooth and satisfactory.

By using our website, purchasing our products, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

RETURN – Terms and Conditions

1. 1. Eligibility for Return
      1. Customers may return products within thirty (30) days from the date of delivery, excluding orders placed during sales.
      2. Owing to stringent hygiene standards, we do not accept returns for caps, hats, masks, boxers, shorts, bodysuits, crop tops, tank tops, baby tees, and stationery items such as stickers.
      3. Products must be returned in their original, unworn condition with all original tags attached.
   2. Restrictions on Returns
      1. Wearing Sesh reserves the right to refuse returns of products that appear to be used, washed, soiled, or damaged, except where the items were delivered in such condition.
      2. Arrangements for reverse pickups will only be made following confirmation from our Customer Experience Team. Customers are required to send images of defective products to support@wearingsesh.com for assessment.
      3. Once confirmed, reverse pickup of the products will be arranged within forty-eight (48) hours.
      4. The product’s packaging must remain intact as delivered.
      5. Wearing Sesh employs third-party delivery services such as BlueDart, Delhivery, DTDC, etc. Charges incurred for reverse pickups will be the responsibility of the customer.
      6. If a product purchased during a sale is returned, the refund will equate to the amount paid by the customer, not the current price of the product.
      7. Refunds for returns will be processed to the customer’s Wearing Sesh wallet.
   3. RETURN/REFUND POLICY
      1. Customers are granted thirty (30) days from the date of product delivery to initiate a return (for orders placed outside promotional sales).
      2. Should goods be returned within the stipulated period, only the amount paid for the products will be refunded; delivery charges will not be reimbursed.
      3. In the event of receiving a damaged, defective, missing, or incorrect product, customers must contact support@wearingsesh.com within twenty-four (24) hours of delivery.
      4. A product may be returned up to two (2) consecutive times.
   4. Conditions for Replacement or Refund
      • Defects Covered Under Guarantee
        1. Includes loose stitching or seams, fabric discoloration or fading, print or design flaws, uneven dye distribution, fabric pilling, excessive fabric shrinkage, misaligned or missing embellishments, excessive fabric wrinkling or creasing, fabric tearing along edges, or any other significant defects affecting the garment’s appearance or functionality.

• • • Defects Not Covered Under Guarantee
      1. Includes damage due to improper washing or care, fabric damage from excessive wear and tear, alterations or modifications made post-purchase, damage from external factors such as accidents, fabric deterioration due to exposure to harsh chemicals or environmental conditions, or any defects resulting from non-adherence to provided care instructions.

• • • Inspection and Verification
      1. Wearing Sesh reserves the right to inspect the product to determine its eligibility for replacement or refund based on the stated conditions.

RETURN PROCESS

To return an item, please email customer service at support@wearingsesh.com along with return reason, images for the product received and request for reverse pickup or shipping address should you wish to ship the parcel to obtain a Return Merchandise Authorisation (RMA) number which confirms your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. Refund will be provided in the original payment method. Refunds may take 15-20 days to reflect in your original payment method. In case of credit cards, refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: